
It’s tempting to think that broad messaging will cast a wider net. But in our experience, the opposite is often true. The more precisely you understand—and speak to—your audience, the more your message resonates.
At Fermata, we believe that effective marketing starts with empathy. Knowing who you're speaking to isn’t just strategic—it’s respectful. It’s what transforms content from noise into connection.
When you know your audience deeply, three things happen:
You stop guessing—and start communicating.
Demographics give you data. But stories, conversations, and listening give you insight. Real connection happens when we understand the lives, challenges, and language of the people we’re trying to reach.
That’s why we ask: Who are they? What do they care about? What don’t they say out loud—but wish someone understood?
Marketing isn’t about reaching everyone. It’s about reaching the right people in a way that feels honest. If your message is crafted for someone specific, it often ends up speaking to many.